Smart Living Hub

Platform strategy & enablement

Together with Smart Living Hub, we established Salesforce as a strategic platform for developing new solutions while enabling the internal team to take ownership of its future development – with scalable structures, proven best practices, and the expertise to move forward independently.

Salesforce as a strategic platform
For product development & innovation.

Independent development
Through targeted enablement.

Scalable industry solution
For the energy market.

Lead-to-cash processes
For new energy offerings.

MVP-based development
For fast, real-world validation.

Salesforce as a strategic platform
For product development & innovation.

Independent development
Through targeted enablement.

Scalable industry solution
For the energy market.

Lead-to-cash processes
For new energy offerings.

MVP-based development
For fast, real-world validation.

Using Salesforce strategically. Driving innovation independently.

New solutions take more than technology. What matters is using Salesforce strategically, validating ideas quickly, and building the capabilities teams need to move forward independently.

At Smart Living Hub, we combined technology and organizational consulting with comprehensive enablement. Today, the Salesforce team has the expertise and methods to manage projects independently. At the same time, solution concepts developed during our collaboration have been incorporated into further Smart Living Hub customer projects.

The starting point

As Salesforce takes on a more strategic role, the demands on architecture, processes, and internal expertise increase. New ideas need to be turned into viable solutions efficiently, validated quickly, and built to scale.

For Smart Living Hub, Salesforce formed the technology foundation of SLHub – an industry solution for the energy sector. Developing and scaling new solutions on this foundation required more than technical expertise. It also called for the right structures, proven methods, and the capabilities to take ownership within the internal team.

Challenges & Solutions

Platform strategy

Salesforce as a strategic platform needs to evolve continuously as new requirements and business opportunities emerge.

Our solution: We combined strategic and technology consulting to create a solid foundation for the continuous evolution of both the platform and the product.

Solution architecture

Complex end-to-end processes require more than individual Salesforce features – they need a robust overall solution.

Our solution: We used a best-of-breed approach to integrate Salesforce with the right software solutions, backed by proven implementation best practices.

Development & validation

New solution concepts need to prove their real-world value quickly before being developed further.

Our solution: We supported Smart Living Hub in designing digital end-to-end processes, validating concepts through MVPs, and developing successful approaches further.

Enablement

Long-term scalability depends on having the right structures and Salesforce expertise firmly embedded within the organization.

Our solution: We helped establish teams, delivery processes, and a delivery pipeline while building practical and methodological expertise through training, coaching, and job shadowing. Today, the Salesforce team can manage projects independently.

In their words

“Your holistic enablement enabled us to quickly unlock the value of Salesforce as a strategic platform for product development and innovation management.”

– Florian Helminger, Head of IT @ Smart Living Hub

About Smart Living Hub

SLH Smart Living Hub GmbH helps energy suppliers and energy solution providers build and scale new business areas around the energy transition, decarbonization, and digitalization. At the heart of its offering is SLHub, a Salesforce-based industry solution designed to manage energy products and services such as solar PV, e-mobility, and heating in a customer-centric, scalable way while integrating them with existing products and systems.

  • Industry: Energy
  • Focus: Scalable energy solutions
  • Business Environment: Thüga Innovation Platform
  • Technology Foundation: Salesforce / SLHub

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